FAQ - READ BEFORE POSTING!

Talk to us and your community about anything you want here. Thoughts, ., concerns, compliments... just general things. You know.

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popcorn-time
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FAQ - READ BEFORE POSTING!

Post by popcorn-time » Mon Mar 02, 2015 12:42 pm

THIS IS SUPER IMPORTANT TO US!
THE MOMENT IT'LL TAKE YOU TO READ THIS, WILL SAVE US MANY MOMENTS IN WHICH WE HAVE TO REPEAT OURSELVES HERE AND ALLOW US TO INVEST THOSE . MOMENTS IN MAKING . ROCK!


1. What should I do before posting my issue?
-USE THE SEARCH .!!
Please help us avoid . on this forum as much as possible, but searching before posting! It'll take you one minute more, and will give us 5 minutes more to invest in developing . and making it more awesome!!!
Please note though, that if you see that your issue was discussed ., but the . is old, no one has responded to it in ages and is talking about this bug in some ancient . we had, don't post it there!! Start a new thread.
-READ THE FORUM RULES!
At the top of each forum you'll find the forum rules which will basically guide you as to how you should report your issue, what . we need of you, etc. The forum rules are written in red in a pink bubble at the top of each forum, like this:
forum rules.PNG
forum rules.PNG (125.89 KiB) Viewed 56085 times
Please don't ignore them. They're there for you!!

2. I have a bug on my Mac/Windows/Linux . I need to report, where should I post it?
Anything that has to do with bugs on desktop, hence, Mac Windows or Linux, goes on the “Everything Desktop” forum which is a sub-forum of "Something's not Right... (bug report)" forum, where our loyal team of desktop developers, led by Chupacabra will be able to assist you.
http://forum.popcorn-time.se/viewforum.php?f=23

**Don't forget to read the forum rules, in red, at the top of the forum page before posting!

3. I have a bug on my Android/. app I need to report, where should I post it?
Anything that has to do with mobile should be posted on the “Everything Mobile” forum which is a sub-forum of the "Something's not Right... (bug report)" forum, where our loyal team of mobile developers, led by Popcorn will be able to assist you.
http://forum.popcorn-time.se/viewforum.php?f=24

**Don't forget to read the forum rules, in red, at the top of the forum page before posting!

4. I have an issue with a specific movie/TV show... Where should I report it?
All issues that have to do with our database, whether a movie you want to see isn't on our database, a series you're following is missing episodes, a movie is bad quality/not working/in a wrong language, or anything else that has to do with content – should be posted on our “It's all about CONTENT” forum, where Vizzart, who's in charge of content on . will be able to assist you.
http://forum.popcorn-time.se/viewforum.php?f=22

5. I have a brilliant idea for a feature you should add!! Where should I let you know about it?
We have a forum just for that! It's called “Your two Cents (ideas/.)” and that would be the right place to report . you have for any of our ..
Please, in order to help us keep the forum organized and that we'll know what . is for what platform, write in the title of your . the platform your . is for.
For example: [DESKTOP] Please enable sorting by recently added.
If your . applies to all our platforms, please categorize it as [GENERAL].
http://forum.popcorn-time.se/viewforum.php?f=7

6. When is the next update for Android/Windows/Mac/./Linux?
We never have fixed ETA's. Our answer will always be some sort of “soon” since there isn't a platform we're not working on fixing and updating at every given moment. Be sure that when the update is out, you all will know about! We announce about new . on our Facebook page, on Twitter, on our blog and here on our News and Announcements forum.

7. Subtitles in my language aren't showing correctly on Android!! Please fix it!
We are aware of issues with some languages (Arabic, Hebrew, Chinese, Turkish) on Android and it's been posted about all over the forum. This is an issue with the VLC player and we're waiting for them to fix it so it will be solved.

8. Subtitles aren't showing when I use Apple TV. What should I do?
This is no bug. We still haven't developed subtitles support for when casting a movie using Apple TV. This is something we're working on, so please stay tuned!

9. Oh no, there's spam in the forum what should I do when I see it???
Report it!! Yes, recently some spam bots have been able to sneak into our usually spam free forum.. They're annoying fu#$ers and we're doing our best to block them. But if we're not perfect and some still manage to find their way in here, please report them using the “red . mark inside an upside down triangle “ symbol on the top right corner of every post, so we'll kick them out and delete their posts ASAP. Thanks.

THANKS FOR READING AND HAPPY POSTING!

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