App is not working

This is where you report whatever issue you have on desktop. Windows, Mac, Linux, issues with Chromecast support, VPN, Apple TV, whatever. Don't forget to read forum rules BEFORE posting.

Moderators: Siem, Fous, Chupacabra

Forum rules
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!

- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
**The more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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Ahmad Affaan
Posts: 1
Joined: Fri Jun 22, 2018 6:15 am

App is not working

Post by Ahmad Affaan » Sat Jun 23, 2018 8:09 am

everytime i launch the app a blank screen shows up with " no result found " written on it. it has been goin on for about 3 months.

Arrow adil
Posts: 4
Joined: Wed Oct 24, 2018 2:50 pm

Re: App is not working

Post by Arrow adil » Thu Oct 25, 2018 10:40 am

Same problem here on desktop

Posts: 139
Joined: Sat Jun 23, 2018 8:29 am

Re: App is not working

Post by nubito » Fri Oct 26, 2018 11:20 am

I have faced such . .. The reasons could be different.
The simple . is to clear Cache folder (for Windows - C:\Users\YourUser\AppData\Local\.), uninstall PT, restart your PC and install latest . from
However, there could be a possibility that your ISP blocks PT requests. In this case you can try to use any vpn. Also check Android client (if you have some) in the same ISP network to see if it receives the feed.

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