video file cant download

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Moderators: Siem, Fous, Chupacabra

Forum rules
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!

- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
**The more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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Posts: 1
Joined: Fri Aug 17, 2018 6:18 pm

video file cant download

Post by aleksamilojevic » Fri Aug 17, 2018 6:27 pm

I have been using . for a while. Thank you for your awesome app.

Unfortunately this month I had some trouble while running the app. Each time I tried to download a movie, it would tell me “the video file can not be downloaded, please try later”. It had happened a few times before, but just with some movies. Now, any movie that I try I would get this message.

I am running . Beta 6.0 on my PC Windows 10.

I tried uninstalling and installing the App, but it did not work.

I just wondered if there is a problem with my system, since the App works on my friends PC.

thank you

Posts: 142
Joined: Sat Jun 23, 2018 8:29 am

Re: video file cant download

Post by nubito » Mon Aug 20, 2018 1:21 pm

Looks like the problem in your system so try to:

1. Uninstall current app
2. Clear all Cache folders located at [C:\Users\YourUser\AppData\Local\.\]
3. Restart your PC
4. Download and install the latest app (6.1.0 at the moment) form

Posts: 1
Joined: Wed Dec 12, 2018 6:56 am

Re: video file cant download

Post by vivianne » Wed Dec 12, 2018 7:10 am

Hello POPCORN community
First of all, it's an wonderful app, thank you for it.
I'm new to popcorn on PC and though I have no problems as for watching on line, often I prefer watching movies later on with my kids. The problem is that there's no "download" button or icon for it.
Is me the problem?

Posts: 142
Joined: Sat Jun 23, 2018 8:29 am

Re: video file cant download

Post by nubito » Wed Dec 12, 2018 1:37 pm

Unfortunately PT at Windows doesn't have Download button, but there is a bypass.

1. Go to PT Settings and deselect 'Clear cache folder on exit' checkmark.
2. Start watch a movie/tv show you want to download until its progress bar in player is fully complete.
3. Go to Downloads folder (by default located at C:\Users\YourUser\Downloads) - you can see . in PT Settings.
4. Open downloaded file with any video player.

Of course its not so convenient as download manager but its better than nothing ;)

Posts: 1
Joined: Fri Apr 05, 2019 5:18 pm

Re: video file cant download

Post by fred6er » Fri Apr 05, 2019 5:24 pm

I have the same issue.

Uninstalling, clearing cache, restart and reinstall did not work.
Even tried installing in a diffirent folder, tried to select a diffirent download folder.
Nothing helped.

Dont know what the . was i used before i used 6.1.0 but that . worked like a charm.
This one won't even load.

John Brayton
Posts: 20
Joined: Tue Mar 13, 2018 11:55 am

Re: video file cant download

Post by John Brayton » Mon Apr 08, 2019 8:20 am

Can you send a screenshot, and name of movie?

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