PT crashes as soon as it starts.

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1. BEFORE REPORTING A BUG, USE THE SEARCH .!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!

2. ANSWER THAT FOLLOWING . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
**The more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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Icehinn
Posts: 2
Joined: Sun Dec 16, 2018 6:46 pm

PT crashes as soon as it starts.

Post by Icehinn » Sun Dec 16, 2018 6:52 pm

Hey there!

PT worked like a charm on my PC before, but since I reinstalled Win 8.1 it just crashes and says "It stopped working" as soon as it opens. As I said, it used to work perfectly on the computer and works at the moment on my Android phone. It is the 6.1 ., the lastest according to the web site.
I tried admin mode, wifi and cable, my internet is good, and I tried reinstalling it a thousand times.

Any help is appreciated. Thanks!

PS: Screenshot is just spanish for: "It stopped working".
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nubito
Posts: 139
Joined: Sat Jun 23, 2018 8:29 am

Re: PT crashes as soon as it starts.

Post by nubito » Mon Dec 17, 2018 3:32 pm

As an . PT can't handle non Latin characters at different paths and that's way an app crashes all the time. If you are able - try to install PT on English Windows or try to set your system language as English (download appropriate language pack if it is required), restart OS re-install PT.

Icehinn
Posts: 2
Joined: Sun Dec 16, 2018 6:46 pm

Re: PT crashes as soon as it starts.

Post by Icehinn » Wed Dec 26, 2018 9:40 pm

nubito wrote:As an . PT can't handle non Latin characters at different paths and that's way an app crashes all the time. If you are able - try to install PT on English Windows or try to set your system language as English (download appropriate language pack if it is required), restart OS re-install PT.
That has not fixed it, unfortunately. Thanks for the info, though!

https://gyazo.com/f2c8a7689e9c27fa68d5a87873c3358b

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