Mac - full screen not working

This is where you report whatever issue you have on desktop. Windows, Mac, Linux, issues with Chromecast support, VPN, Apple TV, whatever. Don't forget to read forum rules BEFORE posting.

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Forum rules
1. BEFORE REPORTING A BUG, USE THE SEARCH .!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!

2. ANSWER THAT FOLLOWING . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
**The more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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movixy
Posts: 7
Joined: Sat Jan 26, 2019 10:39 am

Mac - full screen not working

Post by movixy » Sat Jan 26, 2019 10:54 am

the player does not go to full screen on my MAC: the player and title bars are visible (see attached screenshot)

Any idea?

Thanks
Attachments
Screenshot 2019-01-26 at 10.52.49.png
Screenshot 2019-01-26 at 10.52.49.png (309.47 KiB) Viewed 709 times
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Chippackage
Posts: 1
Joined: Wed Feb 27, 2019 6:39 pm

Re: Mac - full screen not working

Post by Chippackage » Wed Feb 27, 2019 6:53 pm

Yeah I feel ya! It freakin annoying! I found that while you are at the main opening screen of PT, where all the movies are displayed, if I hit the green Fullscreen button, things run smooth as they should...but once you pause/play then again the same thing happens like your screenshot. Another thing that gets my nerve itching is every time you play/pause, the subtitles return!!! URG! then you have to disable them again.
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nubito
Posts: 142
Joined: Sat Jun 23, 2018 8:29 am

Re: Mac - full screen not working

Post by nubito » Mon Mar 04, 2019 1:57 pm

Yep, this subs forced return is quite madden. Turn them off while video unpaused. However, I never face that fullscreen bug so I cannot suggest you anything.
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alanbrooks
Posts: 7
Joined: Fri Mar 15, 2019 4:22 am

Re: Mac - full screen not working

Post by alanbrooks » Mon Mar 18, 2019 1:55 am

The same issue here...
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aybbdl
Posts: 1
Joined: Sat Apr 13, 2019 1:05 am

Re: Mac - full screen not working

Post by aybbdl » Sat Apr 13, 2019 1:10 am

Yeah for me too. Can you fix it please! Thank you
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