Subtitles not appearing on offline movies (Android app)

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kennethac89
Posts: 2
Joined: Fri Feb 06, 2015 3:46 am

Subtitles not appearing on offline movies (Android app)

Post by kennethac89 » Fri Feb 06, 2015 3:55 am

Hi, this is my first post. I'm in love with the Android . of the app. However there's a small problem i think.

When i download a movie or episode to watch offline, subtitles are missing (i need Spanish subs). It tells me to select a route to the subs file. This doesn't happen when i have access to internet, subs just show up. I think is logical to download both movie and subs but it's not happening. How can i solve this or is it a bug?

popcorn
Posts: 410
Joined: Tue Jun 17, 2014 11:24 am

Re: Subtitles not appearing on offline movies (Android app)

Post by popcorn » Fri Feb 06, 2015 8:41 am

Hi,
in offline mode you can't get subtitles data because subtitles data load from server and for this you need internet .. For offline mode you can use custom subtitles.

kennethac89
Posts: 2
Joined: Fri Feb 06, 2015 3:46 am

Re: Subtitles not appearing on offline movies (Android app)

Post by kennethac89 » Sun Feb 08, 2015 2:16 am

where can i download custom subs?

Is there a chance to include subs download in a future update?

popcorn
Posts: 410
Joined: Tue Jun 17, 2014 11:24 am

Re: Subtitles not appearing on offline movies (Android app)

Post by popcorn » Wed Feb 11, 2015 10:20 am

kennethac89 wrote:where can i download custom subs?

Is there a chance to include subs download in a future update?
1. You can download subtitles from internet and use it in app.
2. Low . issue.

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