Movie download does not start

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movixy
Posts: 7
Joined: Sat Jan 26, 2019 10:39 am

Movie download does not start

Post by movixy » Sat Jan 26, 2019 10:45 am

Hi all

The . app is working great for me. Great job!

The only issue is that one movie is stuck and does not start downloading at all. It is seen at the Queue but it is stuck at "zero Kbs" and the spinning wheel

I have tried to cancel it but it is not possible to remove it from the queue and re-start again. Any ideas?

The movie can be watched from the desktop app

Thanks

vashkep
Posts: 238
Joined: Sat Aug 23, 2014 8:55 am

Re: Movie download does not start

Post by vashkep » Mon Jan 28, 2019 12:43 pm

If you are talking about PT Android try to force stop app and clear app data. Also specify the movie that aren't loaded.

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