iOS installer won't go on to next step.

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baoshare
Posts: 1
Joined: Thu Sep 19, 2019 7:19 am

iOS installer won't go on to next step.

Post by baoshare » Thu Sep 19, 2019 4:33 pm

Step.1 Connect the device to the computer. DONE
Step.2 Trust this computer.... but my phone is alreay trusted!
ok I will untrust the phone and continue. So will have to redo.
I close the installer to start over. I disconnect my phone from computer and open again the installer.
And the installer just goes to directly to Step. 2. My phone isn't even connected!
Y connect my phone and trust this computer. and nothing happens!
My PC OS is Windwos and my phone is iPhone Xs Max . 13.1
the installer windows is just showing the Step.2 and just it.
can anyone help?
I uninstalled and and reinstalled the . installer after reboot.
and I even tuned off and on my phone.
Can anyone help?

Nap1982
Posts: 1
Joined: Wed Oct 16, 2019 6:02 pm

Re: iOS installer won't go on to next step.

Post by Nap1982 » Tue Oct 22, 2019 7:15 pm

I am also facing problem install . on my new iPhone 11 with . 13.1.3
Kindly suggest better way or some direct exe to install app my phone like you provide for android users

App is really great but need to easy to install for users

kcsoo
Posts: 1
Joined: Sun Jan 10, 2021 4:11 am

Re: iOS installer won't go on to next step.

Post by kcsoo » Sun Jan 10, 2021 4:13 am

im facing the same issue as well.

win10 with . installer pop up screen, connected the trusted iphone12 but nothing happen next.

Will continue looking for ..

Bonne
Posts: 4
Joined: Tue Nov 24, 2020 6:38 am

Re: iOS installer won't go on to next step.

Post by Bonne » Thu Jan 21, 2021 8:41 am

That's really starnge. Have you tried force restart your . device and then install it again? If it also didn't work, then you could have a try another tool to install . such as TunesKit . System Recovery. This powerful tool can help you download the firmware package matched with your device while resolving other potential . issues without data loss. If they both failed, then you may have to contact the Apple store for advice.

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