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Downloading and Playing Issues!

Posted: Sun May 17, 2020 4:06 pm
by ElmerIV
Hi everyone. So I recently downloaded the new update for the app and love the new look and .. The problem I'm running into is that every movie or show I try to download will start at a fairly slow pace, maybe 1.4 mb/s but steadily regresses until it reaches 0 b/s and the download stops. I've tried waiting, closing and reopening the app, and redownload the same file, all to no avail. I've also noticed that when playing, I'm met with a blank screen, then SOMETIMES I get a progress bar which moves just as the download bar does: a slow pace to eventually nothing. The old manner of playing worked great, though I'm not sure if that way is possible anymore. Help? Thank you

Re: Downloading and Playing Issues!

Posted: Mon May 18, 2020 10:20 am
by John Brayton
what is the build number?