Image and sound

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Moderators: Siem, Fous, Chupacabra

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- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
3. If the issue you're experiencing is on desktop, report it on the "everything desktop" sub-forum. If the issue you're experiencing is on mobile, please report it on the "everything mobile" sub-forum.
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Posts: 1
Joined: Sat Jan 07, 2017 2:26 pm

Image and sound

Post by Gaby0620 » Sat Jan 07, 2017 2:36 pm

Good morning!
I have problem with the movies because it seems darks and by sound only hear noises.

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Posts: 1071
Joined: Mon Jun 16, 2014 7:53 pm

Re: Image and sound

Post by Chupacabra » Wed Jan 25, 2017 11:29 am

Please update to latest ., because we did several fixes on the dark screen issue.
If that doesn't help, please provide your system specs as written in sticky topic and info about the movie.

Posts: 2
Joined: Mon Apr 15, 2019 11:41 am

Re: Image and sound

Post by andysedman » Mon Apr 15, 2019 11:48 am

Samsung Note 8 android . 9, . . normal screen brightness when searching through film choices, but when playing any movie, screen turns very dark (can just about see that something is playing). Sound OK, have already checked brightness when playing movie, which indicates normal levels.
Please help.
Thank you

John Brayton
Posts: 20
Joined: Tue Mar 13, 2018 11:55 am

Re: Image and sound

Post by John Brayton » Tue Apr 16, 2019 10:10 am

andysedman, bro try to update into the latest ., they fixed lots of bugs. Here you can find it:

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