Popcorn time problem. (With screenshot)

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1. BEFORE REPORTING A BUG, USE THE SEARCH .!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older .. Please don't post on old threads).

2. ANSWER THAT FOLLOWING (THE ONES THAT ARE APPLICABLE) . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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Yorrick
Posts: 3
Joined: Thu Aug 21, 2014 3:36 pm

Popcorn time problem. (With screenshot)

Post by Yorrick » Fri Aug 22, 2014 7:31 am

Hi there,

Does anyone know how to solve this problem? Everytime I want to run ., it stays on a white screen.

I have tried a couple of things to make it work. Example; run as administrator, reinstalling, downloaded the latest . of .. Nothing seems to help.
Naamloos.png
Naamloos.png (1.25 MiB) Viewed 2164 times

popcorn-time
Site Admin
Posts: 1784
Joined: Sun Jun 15, 2014 3:45 pm

Re: Popcorn time problem. (With screenshot)

Post by popcorn-time » Sun Aug 24, 2014 10:20 am

White screen is a first... We know about a black screen bug, but not about white screen...

Can you please answer the following details about what you're using:

*OS (Windows or Mac) / Or a mobile device?
* What is your OS .?
* What . of . do you have installed?
* Is your internet . stable?
* Did you try to run . as an Administrator?
* Does this occur for all the series/movies you watch? Did you try different torrents for that movie/episode?
* Did you try this on another device?
* Did you try this on another internet .?
* Did you try it on wifi and cable?

starsky6055
Posts: 1
Joined: Sun Aug 24, 2014 1:19 pm

Re: Popcorn time problem. (With screenshot)

Post by starsky6055 » Sun Aug 24, 2014 1:28 pm

i have the same bug but without white page i have a page with the swag popcorn and the sentence "please share this software"
. download PT a few hours ago and i never see a movie again
i have windows 7 my internet . is totally stable & i'm french X) sorry for my bad english
Attachments
bug popcorn.png
bug popcorn.png (594.23 KiB) Viewed 2077 times

DinosHaveNoLife
Posts: 1
Joined: Thu Aug 21, 2014 7:08 pm

Re: Popcorn time problem. (With screenshot)

Post by DinosHaveNoLife » Sun Aug 24, 2014 5:19 pm

Hi,

I have the same issue as starsky, 'the black screen bug'.

I already entered a comment at the Known issues thread, but this thread is specific to the black screen bug so I'll tell my story here again.

What I've noticed is that the . still is responsive but it doesn't render the graphics for some reason.
For example: when I click the right upper corner i can still close the ., other stuff also seems responsive as the cursor changes on certain spots of the . (where buttons are placed). I hope this helps in some way.

I have a HP ProBook 4740s which has a AMD Radeon HD 7650M graphics card. Although the graphics card doesn't seem to be the issue, a friend of mine has the same issue with another graphics card.
*OS (Windows or Mac) / Or a mobile device?
* What is your OS .?
PC: Windows 7 . 64-bit
* What . of . do you have installed?
4.3 Beta.
* Is your internet . stable?
Yes very, I have a direct ..
* Did you try to run . as an Administrator?
Yes, 'the black screen bug' still occurs.
* Does this occur for all the series/movies you watch? Did you try different torrents for that movie/episode?
This is ain't a relevant . as the problem occurs when the program starts and it doesn't get past that point.
* Did you try this on another device?
Yes, an older device (which I don't know the specs of) has the same issue. It also runs Windows 7 ..
* Did you try this on another internet .?
Yes, 'the black screen bug' still occurs.
* Did you try it on wifi and cable?
Both, 'the black screen bug' still occurs.

I already updated both 32-bit and 64-bit jre.

I'm a programmer myself, is there a way in which i can access the source code? Github seems to have been put down.

Yorrick
Posts: 3
Joined: Thu Aug 21, 2014 3:36 pm

Re: Popcorn time problem. (With screenshot)

Post by Yorrick » Mon Aug 25, 2014 8:19 pm

time4popcorn wrote:White screen is a first... We know about a black screen bug, but not about white screen...

Can you please answer the following details about what you're using:

*OS (Windows or Mac) / Or a mobile device?
* What is your OS .?
* What . of . do you have installed?
* Is your internet . stable?
* Did you try to run . as an Administrator?
* Does this occur for all the series/movies you watch? Did you try different torrents for that movie/episode?
* Did you try this on another device?
* Did you try this on another internet .?
* Did you try it on wifi and cable?
Hi there time4popcorn,

I'm sorry for my late ..

The answers to your .:
*OS (Windows or Mac) / Or a mobile device?
- Windows
* What is your OS .?
Windows 7
* What . of . do you have installed?
- The latest one, 4.3.
* Is your internet . stable?
It's stable all the time.
* Did you try to run . as an Administrator?
Yes, and it didn't work, still goes to a white screen.
* Does this occur for all the series/movies you watch? Did you try different torrents for that movie/episode?
Normally I usually use Torrent to download my movies and watching them.
* Did you try this on another device?
Nope, I haven't because I have no other device further.
* Did you try this on another internet .?
No, only on cable and wifi.
* Did you try it on wifi and cable?
Yes on both, but still didn't work.

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