Image and sound

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Moderators: Siem, Fous, Chupacabra

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Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older .. Please don't post on old threads).

2. ANSWER THAT FOLLOWING (THE ONES THAT ARE APPLICABLE) . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
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Gaby0620
Posts: 1
Joined: Sat Jan 07, 2017 2:26 pm

Image and sound

Post by Gaby0620 » Sat Jan 07, 2017 2:36 pm

Good morning!
I have problem with the movies because it seems darks and by sound only hear noises.

User avatar
Chupacabra
Posts: 1071
Joined: Mon Jun 16, 2014 7:53 pm

Re: Image and sound

Post by Chupacabra » Wed Jan 25, 2017 11:29 am

Please update to latest ., because we did several fixes on the dark screen issue.
If that doesn't help, please provide your system specs as written in sticky topic and info about the movie.

andysedman
Posts: 5
Joined: Mon Apr 15, 2019 11:41 am

Re: Image and sound

Post by andysedman » Mon Apr 15, 2019 11:48 am

Samsung Note 8 android . 9, . . 3.0.0.111. normal screen brightness when searching through film choices, but when playing any movie, screen turns very dark (can just about see that something is playing). Sound OK, have already checked brightness when playing movie, which indicates normal levels.
Please help.
Thank you

John Brayton
Posts: 179
Joined: Tue Mar 13, 2018 11:55 am

Re: Image and sound

Post by John Brayton » Tue Apr 16, 2019 10:10 am

andysedman, bro try to update into the latest ., they fixed lots of bugs. Here you can find it: getpopcorntime.is

andysedman
Posts: 5
Joined: Mon Apr 15, 2019 11:41 am

Re: Image and sound

Post by andysedman » Wed Apr 24, 2019 7:57 am

Now running . . 3.4.1.156 with still the same problem... please help

andysedman
Posts: 5
Joined: Mon Apr 15, 2019 11:41 am

Re: Image and sound

Post by andysedman » Tue May 21, 2019 7:23 am

Nearly a month gone by and no response to this. I guess this is not the place to come to get answers...

John Brayton
Posts: 179
Joined: Tue Mar 13, 2018 11:55 am

Re: Image and sound

Post by John Brayton » Tue May 21, 2019 8:47 am

Can you send screenshot?

andysedman
Posts: 5
Joined: Mon Apr 15, 2019 11:41 am

Re: Image and sound

Post by andysedman » Fri May 31, 2019 2:27 pm

Screenshot.. of a dark screen? might be difficult..

John Brayton
Posts: 179
Joined: Tue Mar 13, 2018 11:55 am

Re: Image and sound

Post by John Brayton » Mon Jun 03, 2019 7:25 am

Well, if it is possible, I appreciate.
BTW are you using some vpn?

smithclarkson01
Posts: 1
Joined: Sun Mar 31, 2019 7:33 pm

Re: Image and sound

Post by smithclarkson01 » Tue Jul 23, 2019 8:30 am

facing the same prob. help anyone?

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