BUG - Black Window

This is where you can talk to us and your fellow users about issues you're having with .. Get advice on how to solve issues, communicate things to us and help us make . better!

Moderators: Siem, Fous, Chupacabra

Forum rules
1. BEFORE REPORTING A BUG, USE THE SEARCH .!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older .. Please don't post on old threads).

2. ANSWER THAT FOLLOWING (THE ONES THAT ARE APPLICABLE) . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
3. If the issue you're experiencing is on desktop, report it on the "everything desktop" sub-forum. If the issue you're experiencing is on mobile, please report it on the "everything mobile" sub-forum.
Post Reply
ptr
Posts: 1
Joined: Sat Jan 05, 2019 6:06 pm

BUG - Black Window

Post by ptr » Sat Jan 05, 2019 6:14 pm

Hello friends, I'm sorry for my English, I'm Brazilian.
I can not watch the movie in the program, I downloaded the latest . and I gave it several times. Can someone help me?
I uploaded the image, please see! Image
Attachments
Sem título.jpg
Sem título.jpg (50.92 KiB) Viewed 358 times

Waydsters
Posts: 1
Joined: Sun Jan 06, 2019 5:41 pm

Re: BUG - Black Window

Post by Waydsters » Sun Jan 06, 2019 5:43 pm

Same here.. I'v try to uninstall and reinstall but didn't work..

Mesma coisa aqui... Eu tentei desinstalar e reinstalar mas n ....

PS: se descobrir me conta ;-;

nubito
Posts: 142
Joined: Sat Jun 23, 2018 8:29 am

Re: BUG - Black Window

Post by nubito » Tue Jan 08, 2019 2:18 pm

Looks like PT cannot get its feed. It could be because of different reasons:
PT restricted by some anti virus and/or Firewall → try to play with their settings or temporary turn them off.
Domains PT is using blocked by ISP → try to use different ISP or use some vpn (if possible)
PT can't get config → nothing you can do here, just try later.

Common tip - clear Cache folders at C:\Users\YourUser\AppData\Local\

Post Reply