Instantly crashes

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- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
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couchdog
Posts: 1
Joined: Thu Aug 27, 2020 10:53 am

Instantly crashes

Post by couchdog » Thu Aug 27, 2020 10:56 am

I've tried and tried and tried but can't get this app to work at all. I've downloaded the newest . (6.2) then even got the older . (6.1, 5.5, 5.4) all the way back to 2015 and nothing works. As soon as I run . it just says ". has crashed" debug or close. I've deleted the temp files, restarted my computer, even reset it completely. Nothing works at all, it's only this one. The other . on .app works fine but that doesn't have nearly as much movies as this one does. How do I fix this? I'm not even getting an error code to look up, it just says "close". Windows 10. I've ran it as admin, even tried compatability on all modes. I'm hooked up by ethernet.

GTX 1070
16GB RAM
I7 7700K
64Bit

John Brayton
Posts: 714
Joined: Tue Mar 13, 2018 11:55 am

Re: Instantly crashes

Post by John Brayton » Mon Aug 31, 2020 1:36 pm

clear windows registry, clear cache folder which located : C:\Users\User\AppData\Local\PopcornT1me
and reinstall

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