Movies Not Downloading

This is where you can talk to us and your fellow users about issues you're having with .. Get advice on how to solve issues, communicate things to us and help us make . better!

Moderators: Siem, Fous, Chupacabra

Forum rules
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older .. Please don't post on old threads).

- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
3. If the issue you're experiencing is on desktop, report it on the "everything desktop" sub-forum. If the issue you're experiencing is on mobile, please report it on the "everything mobile" sub-forum.
Post Reply
Posts: 2
Joined: Sun Dec 17, 2017 3:58 am

Movies Not Downloading

Post by aidengquinn » Sun Dec 17, 2017 4:01 am

I'm a current user of For some reason whenever I stream movie such as Moana it will not save the movie. In settings, I made sure it was not clearing the cache and I was checking the folder it was supposed to be saving it in! I even uninstalled and reinstalled Please help me resolve this


Posts: 319
Joined: Sun Nov 02, 2014 2:10 pm

Re: Movies Not Downloading

Post by lizard » Mon Dec 18, 2017 6:45 pm

Thanks for contacting.
Please provide more details on your OS, and app ..
Best wishes.

Posts: 4
Joined: Sat Dec 09, 2017 9:35 am

Re: Movies Not Downloading

Post by yosikohen » Fri Dec 22, 2017 6:32 pm

i have the exact same problem....
i have windows 7 enterprise 64 bit
and . ver
the download path is as default in the software
like that exactly.
and i cant change it no matter what i do.
tryed reinstalling and redownloading many time
doesnt help.
the program does not create the pt download folder at the path at all.
even if it does ther is nothing in it.
1.jpg (19.44 KiB) Viewed 7378 times

Posts: 2
Joined: Fri Dec 29, 2017 12:17 am

Re: Movies Not Downloading

Post by bmtisback » Fri Dec 29, 2017 12:41 am

Downloaded latest . today. Streams ok but nothing goes to the download folder for later viewing. Windows 10. My other computer has . and downloads fine.

Posts: 3
Joined: Fri Dec 08, 2017 7:25 pm

Re: Movies Not Downloading

Post by geoman007 » Sat Dec 30, 2017 12:23 pm

Having exactly the same issue here. I'm pending for a .. THks!!!

Posts: 4
Joined: Sat Dec 09, 2017 9:35 am

Re: Movies Not Downloading

Post by yosikohen » Sun Dec 31, 2017 4:45 am

benzaiten wrote:
To workaround this issue (on Windows PCs):
1. wait until the movie is completely downloaded
2. open windows explorer and type %tmp% in the address bar, you will be redirected to user's temporary folder
3. click on search bar and select huge files from .
4. you will find the movie saved in the temp folder as the cache path doesn't exist
dude ur a genius! thank alot :)

Posts: 1
Joined: Sun Jan 12, 2020 3:07 pm

Re: Movies Not Downloading

Post by pedroherbster » Sun Jan 12, 2020 3:15 pm

Genius- Albert Einstein

Post Reply