Movies will not play

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1. BEFORE REPORTING A BUG, USE THE SEARCH .!!!
Is someone reported it already, don't open a new thread! Save us time so we can invest this time in fixing this bug!
(Unless the report is very old and talks about an older .. Please don't post on old threads).

2. ANSWER THAT FOLLOWING (THE ONES THAT ARE APPLICABLE) . IN YOUR POST:
- What . # of PT are you using? On what device? What OS . is it running? ie. win 7
- Is this bug happening on everything you try to watch? Movies and TV shows?
- Can you attach a screen shot? (If it's something that can be captured).
- Is your internet . stable?
- Did you try to run . as an Administrator?
- Did you try this on another device?
- Did you try this on another internet .?
- Did you try it on wifi and cable?
**The . are just for guidance, no need to answer all of them if not applicable, but the more detail you give us regarding this issue you're having, the easier it'll be for us to reproduce it and fix it! So start spilling...
3. If the issue you're experiencing is on desktop, report it on the "everything desktop" sub-forum. If the issue you're experiencing is on mobile, please report it on the "everything mobile" sub-forum.
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Movies_woo
Posts: 1
Joined: Sat Jul 14, 2018 5:48 am

Movies will not play

Post by Movies_woo » Sat Jul 14, 2018 5:52 am

Hi, I am new to this app. I went to watch Cinderella and when I pressed on the play button, it did nothing. My phone vibrated so I know I hit it, but the movie didn't start. Same for the Download button. However when I go to watch the trailer or change the language everything works fine. If you could help I would appreciate it!

Knedl
Posts: 1
Joined: Sun Jul 15, 2018 7:36 pm

Re: Movies will not play

Post by Knedl » Sun Jul 15, 2018 7:39 pm

I have the same problem,any .?

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